Hardware maintenance & support solutions
Choose the right hardware support package for your needs, ensuring your systems remain operational and efficient.
Option 1 - Included support package
Only for hardware purchased through bramble
What's included:
12-month comprehensive warranty covering parts and labour.
General support and training
Same-day resolution aim for compute server issues
TotalSim-CFD tools updates
Dedicated spare parts stock maintained by bramble
Multi-channel support via: email, phone, remote sessions or on-site support (travel expenses apply)
Key benefits
Zero additional costs for multiple hardware issues
Immediate access to expert support team
Proactive maintenance approach
Comprehensive coverage from day one
Option 2 - Stand-alone support package
For externally sourced hardware
Comprehensive 12-month coverage including:
12-month comprehensive warranty covering labour.
General support and training
Hardware failure resolution
Software/OS support
Network switch troubleshooting
Queue system optimization
Multi-channel support via:
email, phone, remote sessions or on-site support (travel expenses apply)
Key benefits
Zero additional costs for multiple hardware issues
Immediate access to expert support team
Proactive maintenance approach
Comprehensive coverage from day one